Refund policy

general returns & exchanges

please assist us in completing the following contact form.

further information

the items i ordered do not fit, or i ordered the wrong colour. how do i return them

returns are fully refunded. do note the cost of returning the items will be paid by the customer. the address to return your items is 300 tanjong katong road, lobby 2, 4-11, singapore, 437083 to be eligible for refund, the items must be in unused, re-sellable condition.please assist us in completing the following contact form.

can i exchange wrongly purchased items?

we do not provide the option of exchanges. instead we will accept returns with the option of refunding your items. do note the cost of returning the items will be paid by the customer. the address to return your items is 300 tanjong katong road, lobby 2, 4-11, singapore, 437083 to be eligible for refund, the items must be in unused, re-sellable condition.please assist us in completing the following contact form.

i have worn the items, can i return them?

we cannot provide a full refund for any worn items. should you no longer require the items or not using them you can send them back to us for recycling. In exchange you will receive a 20% discount on our online store for any items (excluding limited edition and capsule collection releases. please assist us in completing the following contact form.